We accept exchanges within 7 days of delivery. To be eligible for an exchange, items must be unworn, unwashed, and in their original condition with all tags attached. Items must also be returned in their original packaging.

Non-Exchangeable Items

The following items are not eligible for exchange: sale or clearance items, gift cards, and items marked as final sale.

How to Initiate an Exchange

To request an exchange, please email us at support@thearkattire.com with your order number, the item(s) you wish to exchange, and the reason for the exchange. Our team will respond within 24 hours with exchange instructions.

Exchange Process

Once we receive and inspect your item, we will confirm whether it is eligible for exchange. Approved exchanges will be processed based on the availability of the requested size, colour, or replacement item.

If the requested item is unavailable, our team will contact you to discuss the available options.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery and provide clear photos of the issue. We will arrange a replacement at no additional cost, subject to availability.

Contact Us

For any questions about this Exchange Policy, please contact us at support@thearkattire.com or 0370 0646594. Our team is happy to help.