Return Window

We accept returns within 7 days of delivery. To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items must be returned in their original packaging.

Non-Returnable Items

The following items are not eligible for returns: sale or clearance items, gift cards, and items marked as final sale. Undergarments and accessories are also non-returnable for hygiene reasons.

How to Initiate a Return

To start a return, please email us at support@thearkattire.com with your order number, the item(s) you wish to return, and the reason for the return. Our team will respond within 24 hours with return instructions.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days. Refunds are issued to the original payment method.

Exchanges

We offer exchanges for different sizes or colours, subject to availability. To request an exchange, follow the same return process and specify the item you would like instead.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or full refund at no additional cost.

Contact Us

For any questions about this Refund & Return Policy, you can reach us by email at support@thearkattire.com or by phone at 0370 0646594. Our team is happy to help.